Last Updated: July 1, 2019
Collection of Your Personal Information
We have configured our Services so that the use of personal data is kept to the minimum necessary, and we also adopted reasonable safeguards and technical and organizational measures in order to protect the rights of data subjects and to ensure that, by default, only Personal Data which are necessary for us to provide our Services and conduct our business is collected.
Residential may collect personal data and other information from you, such as:
Passive Information About Your Device, Visit, or Use of the Services: This may include, but is not limited to, the date and time of your visit or use of the Residential Website or App, the length of your visit or use, the specific web pages you visited, your IP address, the type of web browser and operating system used, the address of any website that directed you to the Services, information about your mobile device and carrier used to access the Services, and any applicable unique identifiers for you or your device.
If you purchase Residential's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Residential's public message boards, this information may be collected and used by others.
Cookies are small files that we, or others, send to and store on, or with, your computer so that your computer, browser, mobile app or other application can be recognized as unique the next time you access, visit, use or otherwise take advantage of the Website or App. Cookies may also reflect demographic data pertaining to you or other data linked to information you submit. One use or consequence of cookies is to enable you to receive customized ads, alerts, content, services or information. You are always free to decline any cookies we use by adjusting the settings of your browser, as your browser may permit; however, some products, services or features might not be available or operate properly if cookies are not enabled. Some of our advertisers and third-party service providers may also utilize their own cookies.
In addition, we, our service providers and others sometimes use data-gathering mechanisms on the Website and App, including without limitation “web beacons”, “clear GIFs”, “pixels” and/or “tags”. These perform statistical and administrative functions, such as measuring site and page traffic, verifying advertising paths, better understanding user interests and activity, gathering related information (such as information relating to a particular browser, device or I.P. address) and positioning images, and typically do so without detracting from your online experience. Such mechanisms are not necessarily designed to collect Personal Information.
In addition, if you have provided your email address, we might use a non-human unreadable form (or “hash”) of your email address to deliver, or facilitate delivery of, relevant advertisements and information to you on or by way of the Website or App or on or by way of other websites or media, including, for example, popular social media sites and features.
Use of Your Personal Information
Residential may also use this information to inform you of other products or services available from Residential and its affiliates. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. Note however that as the user of the Service you cannot opt-out of some administrative communications that are reasonably necessary to the Service, such as billing or service notifications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
Sharing Information with Third Parties
Residential does not sell, rent or lease its customer lists to third parties. However, there are certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Partners. Residential may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Residential may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Residential, and they are required to maintain the confidentiality of your information.
Related Companies. We may share your Personal Data with any Residential employee, subsidiary, holding company, associated company, affiliate of, or companies controlled by or under common control with Residential or Zip Brands LLC.
Agents, Consultants and Related Third Parties. Residential may hire outside companies, agents, or contractors who perform services on our behalf, such as companies that personalize our web pages or application, analyze our website/application or usage information, process payments or credit card transactions, fulfill or ship orders, collect debts, analyze or enhance the data collected by the Services (including user’s interaction with the Services), or otherwise assist Residential in better serving the Services' users. In these instances, we will only provide Personal Data that is necessary for them to perform their specific function.
Legal Requirements. Residential may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Residential or the Website or App; (b) protect and defend the rights or property of Residential; and/or (c) act under exigent circumstances to protect the personal safety of users of Residential, or the public.
Right to Withdrawal Consent
You are always entitled to withdraw, at any time, your consent to the collection and processing of your Personal Data. The preceding will not affect the lawfulness of collection and processing based on consent before the withdrawal. If you chose not to provide any Personal Data, you may not be able to use certain Services.
Deletion of Your Personal Data and Third Party Information
If you would like to delete your entire account history, please contact us via email at firstname.lastname@example.org.
This Website and App may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites or web applications not operated or controlled by Residential. We encourage our users to be aware when they leave our Website or App and to read the privacy statements of any other web application that collects personally identifiable information.
Security of Your Personal Information
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Website or App cannot be guaranteed. Therefore, you should take special care in deciding what information you send to us or transmit via the services.
Children Under 13
Users from Outside the United States
Residential welcomes your questions or comments regarding this Statement of Privacy. If you believe that Residential has not adhered to this Statement, please contact Residential at:
Zip Brands LLC
5701 Lindero Canyon Road
Westlake Village, CA 91362
Email Address: email@example.com
Effective as of July 1, 2019