Residential.com | Privacy Policy
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Privacy Policy

Residential.com (“us”, “our”, “we”) respects our users’ concerns about the privacy of their personal information. This Privacy Policy explains our practices as to the collection, use and disclosure of personal and non-personal information and the choices you can make about the way in which your information is collected and used on this Website.  Please see our Terms and Conditions for additional information applicable to your use of our services. By providing us with personally identifiable information, you expressly consent to our collection, storage, use and disclosure of your personally identifiable information as described in this Privacy Policy.

 

If you have questions or concerns about this policy, please contact us at info@residential.com.

 

Collection of Information

 

When visitors to our Website use our services, we may collect certain personally identifiable information from our visitors, such as name, address, phone number, email address, contact preferences, credit card information, financial or demographic information.

 

When visitors download, register and/or use any of our software applications (“Application”), the Application may collect certain information automatically, such as the type of mobile device used, the mobile devices’ unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use and information about the way you use the Application. The Application may also collect precise information about the location of such device using the device’s GPS.  We may use your location information to provide requested location services, and to market certain of our products and services to you. You may at any time opt-out from further allowing us to have access to your location data by managing your location preferences either from the Application, where applicable, or via your mobile device settings.

 

As part of the standard operation of our Website and the web pages that you access via hyperlinks in our online marketing campaigns (“Other Web Pages”), we may collect certain non-personal information from visitors including, but not limited to, their browser type (e.g., Internet Explorer or Chrome), operating system, IP address, and the domain name from which they accessed the site. In addition, we may collect information about visitors’ browsing behaviors, such as the date and time they visit our Website, the areas or pages of our Website and Other Web Pages that they visit, the amount of time spent viewing our Web site and Other Web Pages, the number of times the visitor returns to our Website and Other Web Pages, and other click-stream data.

 

Cookies and Web Beacons

 

Cookies.  We may use cookies (small text files that are stored on the hard drives of visitors computers when they access our Website) to collect this information. Cookies, by themselves, do not tell us your e-mail address or reveal other personally identifiable information unless you choose to provide this information to us by, for example, registering on our Website. However, once you choose to furnish us with personally identifiable information, this information may be linked to the data stored in the cookie.

 

We use cookies to ensure that your experience on our Website is tailored to your preferences and allow you to sign in automatically without having to re-enter your password each time. We also may use cookies to offer you products, programs or services.

 

Third Party Cookies. We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. We do not have access to these third party cookies. This privacy policy only governs the use of cookies by Residential.com.

 

Web Beacons.  Web Beacons on the other hand are small excerpts of code placed on a Web page to monitor behavior and collect data about the visitors on a particular Web page. For example, Web beacons can be used to count the users who visit a website or to deliver a cookie to the browser of a visitor viewing that page. We may use Web beacons or similar technology on our Services from time to time for this and other purposes.

 

How We Use the Information

 

We share personally identifiable information collected through our Services with unaffiliated third parties only as described below.

 

  • Business Providers; Unaffiliated Businesses:At times, we may provide products, services or offerings through our Services in cooperation with an unaffiliated third party. We may share personally identifiable information that you provide in connection with any such products, services or offerings with the unaffiliated third party(ies) involved in your particular product, service or offering. For instance, when you express interest in products, services, promotions, contests or sweepstakes that we offer (for example, by completing a request for or information regarding such services or completing an entry form for a promotion), we will share your request or expression of interest with the businesses with which we partner to offer you those products, services, promotions, contests and sweepstakes and, as applicable, with their affiliates and third party finder or marketing companies (collectively, “Business Providers”). By electing to participate or otherwise expressing interest in any such product, service or offering conducted in conjunction with any Business Provider, you expressly authorize us to provide your personally identifiable information to those Business Providers. Please be aware the Business Providers with whom we share your personally identifiable information may retain or use your information whether or not you use their services, and the privacy and information sharing practices of such Business Providers may differ from those described in this Privacy Policy. Additionally, we may share personally identifiable information with unaffiliated third parties to whom you explicitly ask us to send your information. If you prefer not to be contacted by any such Business Provider or other third party with whom we share your personally identifiable information, you may follow the “unsubscribe” instructions provided in any email you receive from any such third party.

 

  • Third Party Promotions:We may send offers to selected groups of customers on behalf of unaffiliated businesses that want to market their products or services to you, and as part of these promotional offers we may sell or disclose certain of your personally identifiable information to such unaffiliated businesses. If you prefer not to be contacted by any such business with whom we share your personally identifiable information, you may follow the “unsubscribe” instructions provided in any email you receive from any such third party.

 

  • In-House Promotions:We may on occasion combine information we receive through our Services with outside records to enhance our ability to market our products and services that may be of interest to you. If you have signed up to receive our e-mails and prefer not to receive marketing information in connection with our Services, please follow the “unsubscribe” instructions provided on any marketing e-mail you receive in connection with our Services.

 

  • Protection of Our Services and Others:We reserve the right to release personally identifiable information to unaffiliated third parties when we believe its release is appropriate to comply with the law, enforce or apply our Terms and Conditions and other agreements, or protect the rights, property or safety of Residential.com, our users or others. This includes exchanging information with other unaffiliated third parties in connection with fraud protection and credit risk reduction.

 

Security

 

We use industry-accepted standard electronic and managerial procedures to help prevent unauthorized access of and maintain data security for your personally identifiable information, including SSL encryption when transmitting sensitive information. Visitors should consider any electronic communication that they transmit to us (such as data, questions or answers, comments, suggestions, or other communications) to be non-confidential. While we take every precaution to protect your information, we cannot guarantee 100% safety and highly recommend being careful with respect to the information submitted to us within emails. We will not be liable or responsible if information that belongs to an individual is intercepted and used by an unintended recipient, or is otherwise accessed and used without our written permission.  TO that end, it is important for you to protect against unauthorized access to your password, your computer and your mobile device(s). Be sure to sign off when finished using a shared computer. Additionally, change your passwords often using a combination of letters and numbers, and make sure you use a secure Web browser.

 

 

Disclaimer

We take your privacy seriously. However, NOTHING IN THIS PRIVACY POLICY IS INTENDED TO CREATE OR PROVIDE ANY RIGHT OF ACTION FOR VIOLATION.

 

Updates and Effective Date

 

We reserve the right to make changes to our Privacy Policy from time to time for any reason. Such changes, modifications, additions or deletions shall be effective immediately upon posting, unless otherwise indicated. We have no duty or obligation to inform prior visitors that changes have been made, regardless of the scope and importance of the changes. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it and to whom we disclose it. Your continued use of the Services after such changes are posted will be deemed to constitute your agreement to and acceptance of such changes.

 

Questions

 

If you have any questions or concerns about the Privacy Policy, you may contact us at info@residential.com.